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Windows 98 > Troubleshooting Windows 98


No information displayed in MSINFO

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If you try to view information on your system using Microsoft System Information (MSINFO), you may not see any information (blank fields) for all or some of the categories.

You can start MSINFO by typing msinfo32 in the Run box on your Start menu, or by selecting Start > Programs > Accessories > System Tools > System Information.

One common culprit seems to be the Microsoft IntelliPoint mouse driver. Press Ctrl+Alt+Del and end the task Point32.

Another fix:

  1. Load your Windows 98 CD-ROM
  2. Type the following commands in the Run box on the Start Menu:

    • rundll.exe setupx.dll,InstallHinfSection Msinfo.reg 64 C:\WINDOWS\INF\msinfo.inf
    • rundll.exe setupx.dll,InstallHinfSection Msinfo2.reg 64 C:\WINDOWS\INF\msinfo.inf
    • rundll.exe setupx.dll,InstallHinfSection CDM.base 64 C:\WINDOWS\INF\msinfo.inf
    • rundll.exe setupx.dll,InstallHinfSection Sigver.Base 64 C:\WINDOWS\INF\msinfo.inf

  3. Restart Windows

Last Updated: 07 September 1999