Windows XP: Passwords Not Saved in Outlook/Outlook Express

Passwords Not Saved in Outlook/Outlook Express

No matter how many times you check the Remember Password box, Outlook/Outlook Express will refuse to save passwords for your account(s). To fix:

Start the Registry Editor
Go to HKEY_CURRENT_USER \ Software \ Microsoft \ Protected Storage System Provider \
Right-click the Protected Storage System Provider key, and from the menu choose Permissions
On the Security tab, press the Advanced button
On the Permissions tab, select the Replace permission entries on all child objects with entries shown here that apply to child objects check box. Click Apply, and then click Yes on the Security warning dialog
In the Name column, ensure that the user currently logged on has Full Control access. Click OK. The following message appears:
Do you want to replace the permission on all existing subkeys within Protected Storage System Provider?
Click Yes
Double-click the Protected Storage System Provider key to expand the key, click the user subkey folder that is directly below the Protected Storage System Provider key, click Delete on the Edit menu, and then click Yes in the warning message dialog box
The user subkey folder looks similar to the following example:
S-1-5-21-789336058-2025429265-1801674531-1003
Note: For every identity that you have, there may be a subkey under the Protected Storage System Provider key. To resolve this issue in all of your identities, you must delete all of the user subkeys folders under the Protected Storage System Provider key.
Close the registry editor
Log restart Windows for the changes to take effect

The next time you start your e-mail program, enter the password when promted and select Remember Password. This should now be retained.